Refund Policy for Kiwicats.co.nz:
At Kiwicats.co.nz, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund policy that outlines the following conditions:
- Unopened and Unused Products: We accept returns for products that are unopened and unused within 14 days of delivery. If you have received a product that is damaged or defective, please contact us immediately to arrange for a return.
- Shipping Costs: We are not responsible for the shipping costs associated with returning a product. The customer is responsible for all shipping costs related to returning the product.
- Refunds: Refunds will be processed within 14 business days of receiving the returned product. Refunds will be issued in the original form of payment used during the purchase.
- Returns Process: To initiate a return, please contact us via email at admin@kiwicats.co.nz with your order number and reason for return. We will then provide you with instructions on how to return the product.
- Exclusions: Please note that certain products are not eligible for return or refund. These products include personalized items, food, and perishable goods.
- Cancellation Policy: If you wish to cancel an order, please contact us within 24 hours of placing the order. If the order has already been shipped, it cannot be cancelled and will need to be returned in accordance with our refund policy.
By purchasing from Kiwicats.co.nz, you agree to our refund policy. If you have any questions about our refund policy, please contact us at [insert email address].
Refund Policy for Kiwicats.co.nz:
At Kiwicats.co.nz, we strive to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund policy that outlines the following conditions:
- Unopened and Unused Products: We accept returns for products that are unopened and unused within 14 days of delivery. If you have received a product that is damaged or defective, please contact us immediately to arrange for a return.
- Shipping Costs: We are not responsible for the shipping costs associated with returning a product. The customer is responsible for all shipping costs related to returning the product.
- Refunds: Refunds will be processed within 14 business days of receiving the returned product. Refunds will be issued in the original form of payment used during the purchase.
- Returns Process: To initiate a return, please contact us via email at [insert email address] with your order number and reason for return. We will then provide you with instructions on how to return the product.
- Exclusions: Please note that certain products are not eligible for return or refund. These products include personalized items, food, and perishable goods.
- Cancellation Policy: If you wish to cancel an order, please contact us within 24 hours of placing the order. If the order has already been shipped, it cannot be cancelled and will need to be returned in accordance with our refund policy.
By purchasing from Kiwicats.co.nz, you agree to our refund policy. If you have any questions about our refund policy, please contact us at admin@kiwicats.co.nz